Privacy Policy
At Rayye Collective, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect your information when you visit our website, create an account, purchase a subscription, submit an enquiry, purchase a gift voucher, or join our mailing list.
Information We Collect
We may collect personal information including:
- Name
- Email address
- Phone number
- Business details
- Billing information
- Payment details
- Website and social media links
- Service locations
- Portfolio images and listing content uploaded by photographers
- Enquiry details submitted through the website
- Mailing list details
- IP address, browser information and cookies
Payments are securely processed through Stripe. Rayye Collective does not store full payment card details.
How We Use Your Information
We use your information to:
- Create and manage user accounts
- Process subscriptions and payments
- Display photographer listings
- Connect clients with photographers
- Respond to enquiries and support requests
- Send updates, newsletters or promotional communications
- Improve website performance and user experience
- Maintain platform security and functionality
Content and Images
Photographers retain ownership of content uploaded to their profiles.
By uploading content, photographers grant Rayye Collective permission to use images, profile content and business details across the Rayye Collective website, blog, social media channels, advertising, email marketing, promotional material and featured content.
This may include use in directory searches, homepage features, blog articles, social media campaigns and marketing designed to promote both Rayye Collective and photographers listed on the platform.
By uploading content, photographers confirm they have the legal right to use all images, text and materials submitted to their profile.
Sharing Information
We only share information where necessary to operate the platform, including trusted service providers such as payment processors, website hosting providers and email systems.
Client enquiry details are shared only with the photographer selected by the client.
We do not sell personal information.
Cookies
Our website uses cookies and similar technologies to improve user experience, understand traffic and support website functionality.
You can disable cookies through your browser settings, however some parts of the website may not function correctly.
Email Marketing
If you subscribe to our mailing list or waitlist, we may occasionally send updates, offers or news. You may unsubscribe at any time.
Data Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access or disclosure.
Access and Corrections
You may request access to or correction of your personal information by contacting: hey@rayyecollective.com
Governing Law
This Privacy Policy is governed by the laws of Queensland, Australia.