Frequently Asked Questions.

Rayye Collective is a photography platform that connects you with talented professional photographers in your local area, making it easy to find the right photographer for your needs.

Simply search by photography type and location to see photographers on Rayye who match your needs.

Yes! Browsing photographers, viewing profiles, and making enquiries is completely free for users.

We feature photographers specialising in Family, Newborn, Underwater, Birth and Maternity.

Each photographer creates a detailed profile showcasing their work, experience and services. Many also include testimonials to help you explore who feels like the right fit.

Take your time exploring galleries and descriptions. Many photographers explain their style and approach to help guide you.

Yes. All pricing, packages and availability are set directly by the photographer.

Use the contact button on their profile to reach them directly. You will also find links to the photographer's personal social media profiles and website if you wish to browse further before enquiring.

Your details are only shared with the photographer or photographers you choose to contact.

The photographer will respond directly to discuss availability, pricing and next steps.

No. Rayye helps you discover and connect with photographers, but bookings are made directly with the photographer you choose.

Yes. Rayye gift vouchers can be used with participating photographers listed on the platform, subject to photographer availability and pricing.

For any issues related to a booking or service, please reach out to the photographer directly. All agreements are made directly between photographers and clients. We do, however, welcome feedback if you believe a listing does not align with our platform guidelines.

You can reach us via email at hey@rayyecollective.com.

Professional photographers who meet our quality guidelines are welcome to apply across a range of specialties, including Family, Newborn, Underwater, Maternity and Birth.

Simply sign up, choose your listing tier, complete payment, then build and publish your profile.

Rayye helps photographers get discovered, build credibility, and connect with clients who are actively searching for photography services.

We offer both monthly and yearly subscriptions with Essential and Premium listing options, so you can choose what best suits your business goals.

Yes. You can upgrade your listing at any time to access Premium features.

Yes, you may cancel your subscription at any time. Your listing will remain active until the end of your current billing period.

Clients contact you directly through your Rayye profile using a contact button. They can also access your email and social links through your profile.

No. Rayye does not currently take commission on bookings made through the platform.

A complete profile, strong portfolio images, clear service descriptions and upgrading to a Premium listing all help increase visibility.

Yes. You can update your images, categories, service areas and profile details at any time.

Yes, we are committed to maintaining a high standard across Rayye. We reserve the right to review, suspend or remove listings that do not align with our platform standards, professional expectations or brand values.

Payments are handled securely online via subscription.

Our support team is available via email at hey@rayyecollective.com.

Subscription payments are generally non-refundable. Refund requests may be considered case by case at our discretion. If Rayye Collective suspends or removes a listing through our quality review process, a refund may be issued where appropriate.